Terms of Service

Last updated: October 20, 2026

These Terms of Service govern your use of the Drillnix website at https://drillnix.com and your purchase of products through our online store.

By accessing or using our website, you agree to comply with these Terms of Service.

Use of Our Website

You agree to use the Drillnix website lawfully and responsibly.

You must not use our website to engage in fraudulent, unlawful, abusive, or harmful activities or to interfere with the security or operation of the website.

Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, prices, and availability displayed on our website are accurate.

However, minor variations may occur between product images and the actual product due to photography, lighting, display settings, manufacturing variations, or packaging changes.

Product Availability

Products are subject to availability.

If a product becomes unavailable after an order has been placed, we may contact you regarding the order or cancel the affected order.

If an order is cancelled after payment has been received, the applicable amount paid for the cancelled order will be refunded in accordance with applicable law.

Prices

Product prices are displayed on our website and during checkout.

Any applicable shipping charges or other applicable charges will be displayed before you complete your purchase.

We reserve the right to correct obvious pricing or listing errors. If an order is affected by an obvious error, we may contact you to discuss the available options or cancel the affected order where appropriate and permitted by law.

Orders

When you submit an order, you are requesting to purchase the selected products.

We reserve the right to decline or cancel an order where reasonably necessary, including in circumstances involving product availability, obvious pricing errors, suspected fraudulent activity, or technical errors.

If we cancel an order after payment has been received, the applicable amount paid for the cancelled order will be refunded in accordance with applicable law.

Payment

Orders must be paid using one of the payment methods available during checkout.

Payment processing may be handled by third-party payment providers. Your use of these payment methods may also be subject to the applicable terms and privacy policies of those providers.

Shipping

Shipping is provided according to our Shipping Policy.

Drillnix currently ships exclusively to the United Kingdom.

Our estimated standard delivery time is 3–5 business days after the order has been processed and shipped.

Estimated delivery times are not guaranteed delivery dates. Delivery may be affected by circumstances outside our reasonable control, including carrier delays, severe weather, public holidays, customs or border procedures, and unexpected logistical disruptions.

Returns and Refunds

Returns and refunds are governed by our Refund and Return Policy.

Drillnix offers a 10-day refund policy, subject to the applicable terms and conditions.

Customers should contact us within 10 days of receiving their order to inquire about a return or refund.

Nothing in these Terms of Service or our refund policy is intended to exclude or restrict any statutory cancellation, return, or refund rights that apply under consumer protection laws.

Intellectual Property

Unless otherwise stated, the content appearing on the Drillnix website, including text, graphics, logos, images, and other materials, is owned by Drillnix or used with appropriate permission.

You may not reproduce, distribute, modify, or commercially exploit website content without appropriate permission.

Third-Party Services

Our website may use third-party services, including payment processors, shipping providers, analytics providers, hosting providers, and other technology services.

These third parties may operate under their own terms and privacy policies.

Website Availability

We make reasonable efforts to keep our website available and functioning properly.

However, we do not guarantee that the website will always be uninterrupted, secure, or free from technical errors.

Limitation of Liability

To the extent permitted by applicable law, Drillnix will not be responsible for losses that could not reasonably have been anticipated or that result from circumstances outside our reasonable control.

Nothing in these Terms of Service excludes or limits any rights or liabilities that cannot legally be excluded or limited.

Changes to These Terms

We may update these Terms of Service from time to time.

Updated terms will be published on this page with a revised date.

Contact Information

If you have questions about these Terms of Service, please contact us using the details below.

Store Name: Drillnix

Website: https://drillnix.com

Email: Support@drillnix.com

Phone: +49 8188 7966

Mailing Address:

Höhnerweg 2-4
69469 Weinheim
Germany