Contact Us

We are happy to assist you with questions about our products, orders, payments, shipping, returns, and refunds.

Customer Support

Store Name: Drillnix

Website: https://drillnix.com

Email: Support@drillnix.com

Phone: +49 8188 7966

Mailing Address

Höhnerweg 2-4
69469 Weinheim
Germany

Order Enquiries

If you are contacting us about an existing order, please include your order number in your message whenever possible.

This helps us locate your order and provide assistance more efficiently.

Shipping Enquiries

Drillnix currently ships exclusively to the United Kingdom.

Our estimated standard delivery time is 3–5 business days after your order has been processed and shipped.

If you have questions about shipping, delivery times, or tracking information, please contact us using the email address provided above.

Returns and Refunds

For return or refund enquiries, please contact us before sending any product back.

Email: Support@drillnix.com

Please include your order number and a brief description of your request. Our team will provide the appropriate instructions for your return or refund in accordance with our Refund and Return Policy and applicable consumer protection laws.

General Enquiries

For general questions about Drillnix or our products, you can contact us by email or phone using the details provided above.

We aim to respond to customer enquiries as soon as reasonably possible.

Thank you for shopping with Drillnix.